Auto-Answer FAQs in WhatsApp Groups with Voice

When a customer asks a common question in a support WhatsApp group, the agent recognizes the intent, pulls the answer from your FAQ base, and replies with a warm, human-sounding voice note.

WhatsApp Group (Observe)faqsupportvoice

Conversation example

Group message detected: 'hey does widget pro work with the V1 charger?'
memory_recall

Matching to FAQ 'charger-compatibility' (confidence 96%). Pulling the canonical answer...

audio_generate

Rendering the answer in the friendly-support voice with Flash v2.5 for low latency...

whatsapp_web_send

Sent 14-second voice note to #widget-support: 'Great question! Yes, Widget Pro V2 is fully backward compatible with the V1 charger — no adapter needed. You'll just get slightly slower charging, about 15% less. Let me know if you want the V2 fast charger link.' File: faq-charger-v1-compat.mp3 (211 KB) Latency: 680ms end-to-end (Flash v2.5)

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