Automated FAQ Responses with Inline Keyboards

The agent answers common questions in your Telegram group — pricing, changelog, how to join the beta — with inline keyboard buttons that deep-link to the right docs or forms.

WhatsApp Group (Observe)faqauto-replykeyboards

Conversation example

Telegram update: message in 'Luno Founders' — 'Hey, what's the pricing? Is there a free tier?'
http_request → Telegram sendMessage (inline_keyboard)

Matched FAQ intent: pricing + free tier. Replying with inline keyboard.

Auto-reply sent: Message: 'Hi! Yes, we have a free tier — 50 messages/month and 2 integrations. Here are the buttons for more.' Inline keyboard: [See Pricing] → lunogen.app/pricing [Start Free] → lunogen.app/signup [Read Changelog] → lunogen.app/changelog [Ask a Human] → opens DM with @priya_support Auto-replies today: 47 across 8 groups (23 pricing, 12 signup, 7 API, 5 other). Unmatched questions logged for your review — want the top 5 to train better responses?

More Telegram use cases

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