Daily Twilio Messaging Cost Report
Every morning the agent pulls your Twilio usage records, breaks down cost by number and message type, flags anomalies, and delivers a report on WhatsApp.
Conversation example
Pulling yesterday's Twilio usage records...
Twilio Cost Report — April 11 Total spend: $47.82 (vs 7-day avg $38.40) Breakdown: - Programmable SMS: $31.20 (4,140 messages) - US 10DLC: 3,218 msgs, $25.74 - India local: 612 msgs, $4.28 - Other: 310 msgs, $1.18 - Programmable Voice: $14.12 (94 min outbound, 211 min inbound) - Twilio Verify: $2.50 (50 approvals) By number: 1. +1 415 555 0100 (alerts): $12.40 — SMS spikes from incident cascade 2. +1 844 555 0412 (support): $8.60 3. +91 80 4512 3400 (India): $6.20 Anomaly: +1 415 555 0100 ran 240 messages in 11 min last night during the Stripe incident — that is why the spend is 24% above avg. Not a leak, just the incident response firing. Want me to set an hourly cost cap for that number?
More Twilio use cases
SMS Alerts for High-Priority Events
Some events need to wake someone up, not just ping WhatsApp. The agent sends an SMS via Twilio for the most urgent alerts and falls back to voice if there is no reply in 5 minutes.
Voice Call Cascade When WhatsApp Is Unread
If a WhatsApp alert goes unread for 5 minutes during an incident, the agent makes an actual phone call via Twilio with a text-to-speech briefing and a DTMF acknowledge key.
OTP Verification with Twilio Verify
The agent runs your entire OTP verification flow via Twilio Verify — send code, handle retries, check attempts, and enforce rate limits — from simple chat instructions.
Bridge Two-Way SMS Conversations into WhatsApp
Customers text your Twilio number and the agent relays the conversation into your WhatsApp so you can respond from one place. SMS replies go back through Twilio automatically.
Automated Two-Way SMS Customer Conversations
The agent handles full SMS conversations with customers — answering billing questions, updating addresses, rescheduling appointments — and only escalates to WhatsApp when a human is truly needed.
Deploy this in minutes
Create a LunoGen agent, connect Twilio, and start running this workflow from WhatsApp today.