Group Knowledge Base
Team members ask questions in the group. Agent answers from accumulated knowledge and past conversations.
WhatsApp GroupKnowledgeQ&AMemory
Conversation Example
@agent what was the decision on the pricing model last week?
memory_recall
Searching memory and past conversations...
From the discussion on March 31: Decision: Moving to usage-based pricing with 3 tiers. - Starter: $29/mo (1,000 requests) - Pro: $99/mo (10,000 requests) - Enterprise: Custom Ahmed and Lisa agreed. Sibin had concerns about the Enterprise minimum — decided to set it at $499/mo. This was confirmed by Lisa in a follow-up message on April 2.
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