Amazon Review Monitoring with Sentiment
The agent pulls new product reviews via SP-API every few hours, runs sentiment analysis, and immediately pings you on any review below 3 stars with the full text and a suggested response strategy.
Conversation example
Checking for new reviews on watched ASINs...
2-star review posted on B0CXYZ123 (Bluetooth Speaker, Black). Reviewer: 'Peter R.' (Verified Purchase, Apr 11) Title: 'Pairing is frustrating' Body: 'Sound is fine but it keeps disconnecting from my iPhone after about 20 minutes. Had to re-pair 4 times during a walk. Hoping for a firmware fix.' Sentiment: negative, issue = Bluetooth stability Pattern check: this is the 4th review in 30 days mentioning disconnect — trending issue. Recommended: 1. Log a case with the OEM about BT firmware 2. Reply on-listing with troubleshooting + offer 3. Update A+ content with a pairing tip Want me to draft the customer reply now?
More Amazon Seller use cases
New Amazon Order Alerts on WhatsApp
The agent polls the SP-API Orders feed every minute and posts new Amazon orders to your WhatsApp group with customer, SKU, quantity, and fulfillment channel — FBA or FBM.
FBA Stock Level Alerts via SP-API
Every morning the agent queries the FBA Inventory API, compares on-hand plus inbound quantities against your reorder points and lead times, and flags any SKU at risk of stocking out before the next shipment lands.
Weekly Amazon Profit Margin Report
Every Monday the agent combines SP-API sales data, settlement reports, Amazon Ads spend, and your COGS sheet to produce a true profit report per SKU — after fees, ads, and returns.
Amazon Listing Optimization Suggestions
Ask the agent to audit any ASIN. It pulls title, bullets, description, images, search terms, and recent reviews, then delivers a prioritized list of listing fixes to lift conversion.
Amazon Buy Box Loss Alerts
A background watcher polls the Pricing API for every watched ASIN and pings you the moment you lose the Buy Box — with the winning competitor's price and your suggested counter.
Deploy this in minutes
Create a LunoGen agent, connect Amazon Seller, and start running this workflow from WhatsApp today.