Real-Time Email Open Alerts for VIP Leads

Mark any Close Lead as a VIP and the agent pings you on WhatsApp the moment they open an email from Close — with context about which thread and which step of the Sequence.

Webhook + WhatsApp DMemailtrackingwebhook

Conversation example

Webhook received: email.opened — Lead lead_BR48... (VIP)
http_request → Close Leads + Activities

VIP Lead just opened a tracked email. Pulling context...

Maya Chen (Brightloop) just opened your email 'Pricing & SOC 2 Docs' — 90 seconds ago. Context: - Opportunity: Brightloop Platform — $34k, Negotiation - Sequence: outbound-v3 (Step 4/6) - Last call: 22 min, 2 days ago - Previous open: 5 days ago (same thread) She's clearly re-reading your proposal. Want me to draft a 'saw you were in the doc — anything I can clarify?' reply you can ship in 2 clicks?

More Close use cases

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Create a LunoGen agent, connect Close, and start running this workflow from WhatsApp today.

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