Auto-Log WhatsApp Conversations to Google Sheets
Every customer conversation on WhatsApp gets parsed and logged as a row — contact, intent, sentiment, agent reply, timestamp — so your team has a searchable record without copy-pasting.
Conversation example
Thread closed. Parsing intent and sentiment, then appending to the Conversations sheet...
Row appended to 'CRM Conversations' → tab 'Inbound': - Timestamp: 2026-04-12 14:32 - Contact: Priya S. (+1-415-555-0134) - Intent: Pricing inquiry (Widget Pro bulk order) - Sentiment: Positive (0.82) - Messages: 8 - Resolved: Yes — sent bulk quote - Next step: Follow up Friday Written via values.append on range 'Inbound!A:G'. Row #1,284 in the sheet.
More Google Sheets use cases
Query Google Sheets with Natural Language
Ask the agent plain-English questions about any spreadsheet. It builds the right formula or reads the right range and returns the answer on WhatsApp in seconds.
Append Rows to Sheets from a WhatsApp Message
Log expenses, leads, time entries, or any structured input by just texting the agent. It parses the fields, appends the row, and confirms with a running total.
Generate Charts from Sheets Data on Demand
Ask for a chart in plain English. The agent reads the right range, renders a clean PNG, and sends it back to WhatsApp — ready for a deck or a Slack thread.
Weekly Digest Aggregated from a Google Sheet
A Monday morning cron job reads the previous week's rows, runs aggregations (sum, avg, top N), and delivers a tidy summary to WhatsApp — perfect for OKR tracking and team updates.
Real-Time Inventory Lookup from a Shared Sheet
Your warehouse team maintains stock in a Google Sheet. Sales reps ping the agent from WhatsApp with a SKU, and the agent returns live availability, location, and last restock date.
Deploy this in minutes
Create a LunoGen agent, connect Google Sheets, and start running this workflow from WhatsApp today.