Log WhatsApp Conversations to HubSpot

Every customer or prospect conversation that happens in WhatsApp is automatically logged to the matching HubSpot contact as a note engagement — no more untracked conversations.

WhatsApp + HubSpot Engagements APIloggingengagementscompliance

Conversation example

WhatsApp conversation ended: Alex Rivera ↔ Priya Shah (Northwind deal)
http_request → HubSpot Contacts search

Conversation wrapped up. Matching to a HubSpot contact...

http_request → HubSpot Engagements API

Matched: Priya Shah (Northwind Traders), associated with deal 'Northwind — Platform Rollout'. Summarizing the 14-message thread and logging it as a note: 'Priya confirmed the technical review passed. She wants to involve IT Security for a 30-min call before they sign. Next step: Alex to share SOC2 and send a calendar link for Thursday.' Logged to the contact, company, and deal timelines.

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