Process Shopify Refunds from a WhatsApp Message
Tell the agent to refund a customer in plain language. It finds the order, processes the refund through Shopify and Stripe, restocks inventory, and notifies the customer.
Conversation example
Process a full refund for order #4789 — customer received a damaged product
Looking up order #4789...
Order #4789 found: Customer: Maria S. (maria@email.com) Items: Widget Pro × 2 = $183.98 Payment: Visa ending 1234 via Stripe Processing the refund now...
Refund complete! - Amount: $183.98 (full refund) - Refund ID: RF-2026-0023 - Stripe: Refund initiated (3-5 business days) - Inventory: +2 units restocked - Customer notified via Shopify email Want me to also send Maria a personal apology with a discount code?
More Shopify use cases
Instant Shopify Order Alerts on WhatsApp
Every new Shopify order triggers a webhook that fires the agent. The agent formats the order details and posts them to your team's WhatsApp group in real time.
Update Shopify Products from WhatsApp
Change prices, descriptions, inventory counts, or publish/unpublish products by sending a WhatsApp message — no admin panel needed.
Launch a Shopify Flash Sale in One Command
Create a discount code, update compare-at prices on selected products, and broadcast the announcement to your WhatsApp audience — all from a single chat message.
Daily Shopify Dashboard via WhatsApp
Every evening, the agent pulls today's revenue, order count, top products, and conversion rate from Shopify and delivers a clean summary to WhatsApp.
Shopify Low-Stock Alerts
A scheduled cron job checks your Shopify inventory every morning. When any SKU drops below its reorder threshold, the agent posts an alert with the affected products and current stock levels.
Deploy this in minutes
Create a LunoGen agent, connect Shopify, and start running this workflow from WhatsApp today.