Run your entire Shopify store from WhatsApp with an AI agent
Shopify is the world's leading e-commerce platform, powering over 4 million online stores. The LunoGen Shopify integration lets your AI agent read and write to your store via the Shopify Admin API — managing orders, products, inventory, customers, refunds, and discounts directly from WhatsApp messages or scheduled tasks.
Most Shopify store owners spend hours every day clicking around the admin panel: checking new orders, updating prices, processing refunds, creating discount codes. With an AI agent on WhatsApp, all of that becomes a single message. You can run your entire store from your phone — no admin login required.
In your Shopify admin, go to Settings → Apps and sales channels → Develop apps → Create an app. Name it 'LunoGen Agent'.
Enable read/write access for: orders, products, inventory, customers, discounts, and price_rules. Save and install the app.
After installing, copy the Admin API access token. You'll only see this once — store it securely.
In your LunoGen dashboard, go to Credentials → New → Shopify. Paste your store URL (e.g. mystore.myshopify.com) and your access token.
For real-time alerts, copy your LunoGen webhook URL from the Webhooks tab and add it as a Shopify webhook for the events you want (orders/create, refunds/create, etc).
Every new Shopify order triggers a webhook that fires the agent. The agent formats the order details and posts them to your team's WhatsApp group in real time.
New Shopify order just came in. Pulling the details...
Tell the agent to refund a customer in plain language. It finds the order, processes the refund through Shopify and Stripe, restocks inventory, and notifies the customer.
Process a full refund for order #4789 — customer received a damaged product
Looking up order #4789...
Change prices, descriptions, inventory counts, or publish/unpublish products by sending a WhatsApp message — no admin panel needed.
Increase the price of 'Widget Pro' by 15% and update the description to mention the new V2 features
Fetching current product details from Shopify...
Create a discount code, update compare-at prices on selected products, and broadcast the announcement to your WhatsApp audience — all from a single chat message.
Launch a 24-hour flash sale. 30% off all Widget products. Create code FLASH30 and announce it on our WhatsApp broadcast.
Setting up the flash sale... 1. Creating discount code 2. Updating compare-at prices 3. Preparing announcement
Every evening, the agent pulls today's revenue, order count, top products, and conversion rate from Shopify and delivers a clean summary to WhatsApp.
Pulling today's Shopify analytics...
A scheduled cron job checks your Shopify inventory every morning. When any SKU drops below its reorder threshold, the agent posts an alert with the affected products and current stock levels.
Running morning inventory scan...
Run your Stripe account from WhatsApp — payments, refunds, and MRR at a glance
Run Klaviyo from WhatsApp — Flows, Segments, and CLV updates in one thread
Turn GA4 into a WhatsApp dashboard with an AI analyst on call
Run your WooCommerce store from WhatsApp — orders, refunds, inventory, and reports
Run your Amazon Seller Central account from WhatsApp — orders, FBA, reviews, and margins
Manage your BigCommerce store from WhatsApp — orders, catalog, inventory, and dashboards
Spin up an AI agent in under 2 minutes, plug in your Shopify credentials, and start running your workflows from WhatsApp.