Process Stripe Refunds from a WhatsApp Message
Tell the agent to refund a customer and it finds the charge, validates the amount, and processes the refund through Stripe while messaging the customer to confirm.
Conversation example
Refund Daniela Rossi's last charge — she cancelled the workshop
Looking up Daniela Rossi's most recent Stripe charge...
Found it: Charge: ch_3Pq71aLk2m4Fx Date: April 9, 2026 Amount: $349.00 USD Product: 'Intro to Prompt Engineering Workshop' This is a full refund, right? Confirm and I'll process it.
Yes, full refund
Refund processed! - Amount: $349.00 (full) - Refund ID: re_3Pq71aLkRf - ETA to Daniela's card: 5-10 business days - Stripe fee: returned I've also sent her a short WhatsApp note confirming the refund and wishing her luck with the next cohort.
More Stripe use cases
Real-Time Stripe Payment Notifications on WhatsApp
Every successful charge in Stripe triggers a webhook. The agent formats the amount, customer, and product, then posts it to your team's WhatsApp channel so the whole company can celebrate in real time.
Automated Failed Payment Recovery
When a subscription charge fails, the agent looks up the customer, checks their history, and sends a friendly WhatsApp or email with a one-tap retry link before they churn out.
Generate Stripe Payment Links from WhatsApp
Need to invoice a client or take a quick deposit? Tell the agent the amount and customer in plain English and it returns a live Stripe payment link you can forward.
Manage Stripe Subscriptions from Chat
Upgrade, downgrade, pause, or cancel any Stripe subscription by telling the agent what you need. It handles proration, updates billing anchors, and confirms with the customer.
Daily MRR & Revenue Dashboard on WhatsApp
Every morning at 9 AM, the agent pulls yesterday's Stripe revenue, MRR changes, new customers, and churn — then delivers a founder-friendly summary to your WhatsApp.
Deploy this in minutes
Create a LunoGen agent, connect Stripe, and start running this workflow from WhatsApp today.