Automated Linear Triage Workflow
New issues land in the Triage inbox, the agent reads each one, classifies by area and severity, assigns a team and owner, and only escalates the ambiguous ones to a human.
Conversation example
New triage issue. Analyzing...
Triage complete for ENG-4834: Title: 'Website not loading for some users' Classification: Incident (frontend or infra) Severity: SEV-2 (user-facing, not total outage) Likely area: CDN or frontend build — last deploy was 2 hours ago by @arjun Label added: incident, frontend, needs-reproduction Assigned team: Platform Assigned owner: @arjun (deployed the last change) Sub-issues created: 'Confirm CDN cache warm', 'Check error budget burn in Datadog' Also posted a summary to #incidents on Slack and DMed @arjun on WhatsApp. One thing I was not sure about: the reporter mentioned 'mobile Safari' which suggests iOS. I flagged that in the description but want a human to confirm. Want me to add iOS-specific labels too?
More Linear use cases
Turn a WhatsApp Bug Report into a Linear Issue
A customer sends you a screenshot and a messy description on WhatsApp. The agent cleans it up, identifies the right team, creates a properly formatted Linear issue, and replies to the customer.
Weekly Linear Cycle Report
Every Friday the agent pulls the current cycle data — shipped, in-progress, backlog — computes velocity, flags slippage, and delivers a founder-friendly report on WhatsApp.
Deployment Notifications Routed to Customer Threads
When an issue tagged with a customer ships, the agent automatically pings that customer's CSM on WhatsApp — 'your requested fix is live' — and closes the loop.
Weekly Engineering Metrics Digest
Lead time, cycle time, review time, merge rate, and bugs opened vs closed — the agent pulls it all from Linear and GitHub and delivers a clean digest to the VP Eng.
Route Customer-Reported Bugs to the Right Team
A bug reported by an enterprise customer gets automatically tagged with that account, routed to the right Linear team, and the CSM is kept in the loop on progress.
Deploy this in minutes
Create a LunoGen agent, connect Linear, and start running this workflow from WhatsApp today.