Trigger Mailchimp Automations from Chat

Start or pause any Mailchimp Customer Journey or Classic Automation by sending a WhatsApp message. Perfect for launching flash campaigns or pausing sequences in emergencies.

WhatsApp DMautomationjourneysworkflows

Conversation example

Pause the 'Winback 45-day' journey for everyone — we're shipping the new welcome flow tomorrow

http_request → Mailchimp Automations API

Finding the 'Winback 45-day' automation in Mailchimp...

Found: 'Winback 45-day' (Customer Journey id 2f9a84c1) - Status: Active - Active contacts: 1,284 - Current step distribution: 618 at Step 1, 432 at Step 2, 234 at Step 3 Pausing the journey now...

http_request → Mailchimp PUT /automations/{id}/actions/pause

Done. 'Winback 45-day' is paused. - Status: Paused - All 1,284 active contacts are held at their current step - No new emails will send until you resume Logged a Mailchimp activity note: 'Paused via LunoGen — new welcome flow launch planned April 13.' Want me to schedule an auto-resume for next Monday?

More Mailchimp use cases

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Create a LunoGen agent, connect Mailchimp, and start running this workflow from WhatsApp today.