Churn Prediction Alerts from Inactivity

The agent runs a nightly JQL query to find paid users who haven't logged in for 14 days, enriches the list from your billing system, and posts the at-risk accounts to WhatsApp for customer success.

Cron + WhatsApp DMchurnretentioncs

Conversation example

Cron triggered: Churn risk scan (Daily 7:00 AM)
http_request → Mixpanel JQL API

Running JQL — paid users with 0 events in last 14 days...

Churn risk — 6 paid accounts inactive 14+ days 1. acme-labs ($480/mo) — last seen 19 days Owner: Jordan Kim (jordan@acme.io) 2. vertex-co ($199/mo) — 16 days 3. globex ($1,200/mo) — 15 days — ENTERPRISE 4. wayne-design ($99/mo) — 21 days 5. initech ($199/mo) — 14 days 6. helios ($299/mo) — 18 days Total ARR at risk: $32,124 Posted to #cs WhatsApp group. @sofia (CSM) has the Enterprise one. Want me to draft the check-in emails?

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