Razorpay Subscription Lifecycle on WhatsApp
The agent listens to subscription.charged, subscription.halted, and subscription.cancelled webhooks and pings you on every event with the plan, customer, and context — so churn and failed charges never slip.
Conversation example
Subscription halted. Pulling subscription details and payment history...
Razorpay subscription halted Subscription: sub_N1xMqP (Pro Monthly — ₹1,999/mo) Customer: Neha Shah (neha@example.com) Started: Jan 8, 2026 (4 successful charges) Reason: Payment failed — 'Mandate authentication required' on the last 2 retries Last successful payment: Apr 8, 2026 (pay_N1yRbK) I can: 1. Send Neha a recovery WhatsApp with a re-auth link 2. Create a one-time payment link for this month to keep her active 3. Do both and schedule a follow-up for 3 days Want me to go with option 3? It's what we've done for the last 6 halts and it recovered 4 out of 6.
More Razorpay use cases
Instant Razorpay Payment Notifications on WhatsApp
Every payment.captured webhook triggers the agent. It formats the method, amount, customer, and UTR (for UPI payments), then posts a clean summary to your WhatsApp group within seconds.
Generate Razorpay Payment Links from WhatsApp
Tell the agent who you're invoicing and for how much. It creates a Razorpay Payment Link with customer details pre-filled, returns the short URL, and optionally messages the link directly to the customer.
Daily Razorpay Collections Summary
At 9 PM every night the agent pulls the day's payments, groups them by method, and delivers a clean collections report with MDR, refunds, and method mix so you know where the money came from.
Razorpay Refund Handling from WhatsApp
Ask the agent to refund a payment by ID, order ref, or customer name. It looks up the payment, calls the Refunds API, and confirms with the refund ID, speed (instant or normal), and estimated posting time.
Razorpay Settlement Reconciliation on WhatsApp
Each time Razorpay settles funds to your bank, the agent pulls the settlement report, reconciles it against captured payments, flags any mismatches, and logs the settlement for your accounting sheet.
Deploy this in minutes
Create a LunoGen agent, connect Razorpay, and start running this workflow from WhatsApp today.