Razorpay on WhatsApp — payment links, settlements, subscriptions, and refunds from chat
Razorpay is India's leading payment gateway, processing UPI, cards, net banking, wallets, and EMIs for hundreds of thousands of businesses. The LunoGen Razorpay integration uses the Razorpay REST API and webhooks so your AI agent can watch every payment, generate payment links on demand, manage subscriptions, and reconcile settlements directly from WhatsApp.
Indian merchants live with Razorpay open in one tab and WhatsApp in another all day. Every founder knows the ritual: customer asks for a link, you log into the dashboard, create a link, copy it, paste it into WhatsApp. With LunoGen, that whole flow collapses into a single sentence — and the agent also handles settlement tracking, UPI reconciliation, and daily collection reports without you touching the dashboard.
In the Razorpay dashboard go to Settings → API Keys → Generate Live Key. Razorpay shows the Key ID and Key Secret exactly once — copy them now.
Open Credentials → New → Razorpay. Paste the Key ID and Secret. LunoGen verifies by calling /v1/payments?count=1.
In Razorpay dashboard → Settings → Webhooks → Add Webhook, enter the LunoGen webhook URL and subscribe to payment.captured, payment.failed, refund.processed, subscription.charged, and subscription.halted. Set a webhook secret and paste the same secret into LunoGen.
If you want auto-generated GST invoices, upload your GSTIN, business address, and place of supply in LunoGen's Razorpay settings. The agent reuses them for every payment link.
Every payment.captured webhook triggers the agent. It formats the method, amount, customer, and UTR (for UPI payments), then posts a clean summary to your WhatsApp group within seconds.
Razorpay capture webhook fired. Fetching payment details...
Tell the agent who you're invoicing and for how much. It creates a Razorpay Payment Link with customer details pre-filled, returns the short URL, and optionally messages the link directly to the customer.
Create a ₹12,500 payment link for Priya Nair for the 2-day workshop. Her number is +91 98111 20304 and email priya.nair@example.com. Send it to her on WhatsApp.
Creating a Razorpay Payment Link via /v1/payment_links...
At 9 PM every night the agent pulls the day's payments, groups them by method, and delivers a clean collections report with MDR, refunds, and method mix so you know where the money came from.
Pulling today's payments from /v1/payments with from/to filters...
The agent listens to subscription.charged, subscription.halted, and subscription.cancelled webhooks and pings you on every event with the plan, customer, and context — so churn and failed charges never slip.
Subscription halted. Pulling subscription details and payment history...
Ask the agent to refund a payment by ID, order ref, or customer name. It looks up the payment, calls the Refunds API, and confirms with the refund ID, speed (instant or normal), and estimated posting time.
Refund Aman Verma's yoga retreat payment — ORD-00412 — full amount. He had to cancel due to a family emergency.
Looking up ORD-00412 and the linked payment...
Each time Razorpay settles funds to your bank, the agent pulls the settlement report, reconciles it against captured payments, flags any mismatches, and logs the settlement for your accounting sheet.
Pulling today's settlements from /v1/settlements...
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Spin up an AI agent in under 2 minutes, plug in your Razorpay credentials, and start running your workflows from WhatsApp.