In-Store Square Sale Alerts on WhatsApp
Every time a payment is taken at the POS, the Square webhook fires and the agent posts the sale — items, employee, payment method, and total — into your operations WhatsApp group.
Conversation example
Square POS payment just captured. Pulling the order details via /v2/orders...
Square sale at Main St (LOC_MAIN) Order: #1284 (4:22 PM) Items: - Cold Brew 16oz × 2 — $10.00 - Blueberry Muffin × 1 — $4.25 - Avocado Toast — $9.50 Subtotal: $23.75 Tax: $1.90 Tip: $3.50 (14.7%) Total: $29.15 Payment: Card (Visa 4242, tap) Employee: Maya P. Posted to #main-st-ops group.
More Square use cases
Daily Square POS Report on WhatsApp
After close of business the agent pulls the day's transactions, groups them by location and employee, and delivers a clean nightly report with totals, tips, refunds, and top items.
Square Online-to-POS Inventory Sync
A scheduled job reconciles inventory between Square Online and Square POS at every location using the Inventory API, and flags any item where the counts have drifted since the last sync.
Square Loyalty Event Tracking on WhatsApp
When customers earn stars, redeem rewards, or reach a new tier, the Square Loyalty webhook fires and the agent logs the event, pings your CRM channel, and stores the activity for weekly loyalty reports.
Process Square Refunds from WhatsApp
Ask the agent to refund a customer. It finds the payment by order number or card last-four, calls Square's Refunds API, and confirms with the refund ID and gateway posting time — no iPad, no POS, no dashboard.
Square Customer Lookup with Loyalty Balance
Ask the agent for a customer by name, email, or phone. It queries the Customers API, joins with Loyalty and Orders, and returns lifetime spend, loyalty stars, tier, and last visit in one clean summary.
Deploy this in minutes
Create a LunoGen agent, connect Square, and start running this workflow from WhatsApp today.