Square on WhatsApp — POS alerts, inventory sync, loyalty, and daily sales reports
Square powers POS hardware, in-person and online payments, inventory, loyalty, and e-commerce for millions of small businesses. The LunoGen Square integration uses Square's APIs and webhooks so your AI agent can react to sales in real time, sync inventory between your POS and online store, and deliver daily reports directly to WhatsApp.
Most Square merchants run the POS all day and log into the dashboard at night to check numbers. LunoGen flips that: the numbers come to you. You see every in-store sale, catch inventory drift between online and POS before it causes stockouts, and wake up to a clean daily summary instead of hunting through reports.
In the Square Developer Dashboard click Create Application → Name it 'LunoGen Agent'. Open the app and switch to Production mode.
From the LunoGen Square integration page click Connect Square. You'll be redirected through Square's OAuth flow to grant scopes for PAYMENTS_READ/WRITE, INVENTORY_READ/WRITE, ORDERS_READ/WRITE, CUSTOMERS_READ, and LOYALTY_READ.
In your Square app under Webhooks → Add Subscription, set the URL to the LunoGen webhook endpoint and subscribe to payment.created, refund.created, inventory.count.updated, and loyalty.event.created.
If you run multiple Square locations, pick which ones the agent should watch in the LunoGen dashboard. You can route alerts to different WhatsApp groups per location.
Every time a payment is taken at the POS, the Square webhook fires and the agent posts the sale — items, employee, payment method, and total — into your operations WhatsApp group.
Square POS payment just captured. Pulling the order details via /v2/orders...
After close of business the agent pulls the day's transactions, groups them by location and employee, and delivers a clean nightly report with totals, tips, refunds, and top items.
Pulling today's transactions, refunds, and tips from /v2/orders and /v2/payments...
A scheduled job reconciles inventory between Square Online and Square POS at every location using the Inventory API, and flags any item where the counts have drifted since the last sync.
Running /v2/inventory/counts batch retrieve across 2 locations and the Square Online catalog...
When customers earn stars, redeem rewards, or reach a new tier, the Square Loyalty webhook fires and the agent logs the event, pings your CRM channel, and stores the activity for weekly loyalty reports.
Square Loyalty event. Pulling customer and reward details...
Ask the agent to refund a customer. It finds the payment by order number or card last-four, calls Square's Refunds API, and confirms with the refund ID and gateway posting time — no iPad, no POS, no dashboard.
Refund order #1268 from Main St — $29.15. Customer's cold brew tasted off and we offered a full refund.
Looking up order #1268 at Main St...
Ask the agent for a customer by name, email, or phone. It queries the Customers API, joins with Loyalty and Orders, and returns lifetime spend, loyalty stars, tier, and last visit in one clean summary.
Pull up Priya D. — she's a regular at Main St. I want to comp her next drink.
Searching /v2/customers for Priya D. and joining with Loyalty + Orders...
Run your Stripe account from WhatsApp — payments, refunds, and MRR at a glance
Manage PayPal payments, refunds, payouts, and disputes from WhatsApp
Run your entire Shopify store from WhatsApp with an AI agent
Run your WooCommerce store from WhatsApp — orders, refunds, inventory, and reports
Razorpay on WhatsApp — payment links, settlements, subscriptions, and refunds from chat
Paddle on WhatsApp — subscription events, MRR, churn alerts, and tax compliance from chat
Spin up an AI agent in under 2 minutes, plug in your Square credentials, and start running your workflows from WhatsApp.