WooCommerce Abandoned Cart Recovery on WhatsApp
When the Cart Abandonment plugin fires a webhook, the agent waits 30 minutes, looks up the customer's phone number, and sends a friendly WhatsApp nudge with a 10% coupon to win the sale back.
Conversation example
Abandoned cart detected for Priya R. Scheduling a 30-minute delay before outreach so I don't spam in-flight checkouts.
Creating a one-time 10% coupon and sending the WhatsApp nudge...
Follow-up sent. Coupon: COMEBACK-PRIYA (10% off, expires in 48h, single-use) Cart value: $64.00 (Matcha Starter Kit) Message delivered: "Hi Priya! I noticed you left your Matcha Starter Kit in the cart. If you were still thinking it over, here's 10% off with code COMEBACK-PRIYA — good for the next 48 hours. Reply STOP and I won't follow up again."
More WooCommerce use cases
Real-Time WooCommerce Order Alerts on WhatsApp
Every new WooCommerce order fires a webhook to the agent. It parses the line items, customer, and total, then posts a formatted summary to your team's WhatsApp group before the confirmation email even lands.
WooCommerce Low-Stock Alerts via Cron
A morning cron job queries the WooCommerce Products API, compares every SKU to its reorder threshold, and posts a low-stock report to your operations group so nothing goes out of stock unnoticed.
WooCommerce Customer Lookup from WhatsApp
Ask the agent for any customer by email, name, or phone. It queries the WooCommerce Customers and Orders endpoints and returns lifetime value, order history, and notes so you can answer support questions instantly.
Process WooCommerce Refunds from a WhatsApp Message
Tell the agent to refund an order in plain language. It finds the order via the REST API, issues a full or partial refund, restocks the items, and emails the customer — all before you've finished typing your next message.
Daily WooCommerce Sales Report via WhatsApp
Every evening the agent pulls the day's orders, revenue, refunds, and top products from the WooCommerce Reports API and delivers a clean summary comparing today to the same weekday last week.
Deploy this in minutes
Create a LunoGen agent, connect WooCommerce, and start running this workflow from WhatsApp today.