Run your WooCommerce store from WhatsApp — orders, refunds, inventory, and reports
WooCommerce is the most popular e-commerce plugin for WordPress, powering roughly a third of all online stores. The LunoGen WooCommerce integration connects to your store via the WooCommerce REST API and webhooks, so your AI agent can read and manage orders, products, customers, refunds, and coupons directly from WhatsApp messages or cron jobs.
Running a WooCommerce store usually means staying glued to the WordPress admin — refreshing the orders screen, clicking through products, manually issuing refunds. With an AI agent on WhatsApp, you skip the admin entirely. Every order pings your phone. Every refund is one sentence. Every report is waiting for you at 8 AM.
In WordPress admin go to WooCommerce → Settings → Advanced → REST API → Add key. Set permissions to Read/Write and generate. Copy the Consumer Key and Consumer Secret — you'll only see them once.
In the LunoGen dashboard open Credentials → New → WooCommerce. Paste your store URL (e.g. https://mystore.com), Consumer Key, and Consumer Secret. LunoGen will ping /wp-json/wc/v3 to verify the connection.
Back in WooCommerce → Settings → Advanced → Webhooks, add a new webhook for order.created pointing to the LunoGen webhook URL shown in your integration page. Repeat for order.updated and order.refunded if you want status-change alerts.
In WooCommerce → Settings → Products → Inventory, enable stock management and set a global low-stock threshold. LunoGen reads this value per product to decide when to send reorder alerts.
Every new WooCommerce order fires a webhook to the agent. It parses the line items, customer, and total, then posts a formatted summary to your team's WhatsApp group before the confirmation email even lands.
New WooCommerce order just came in. Parsing the payload...
A morning cron job queries the WooCommerce Products API, compares every SKU to its reorder threshold, and posts a low-stock report to your operations group so nothing goes out of stock unnoticed.
Running morning inventory check against /wp-json/wc/v3/products...
Ask the agent for any customer by email, name, or phone. It queries the WooCommerce Customers and Orders endpoints and returns lifetime value, order history, and notes so you can answer support questions instantly.
Pull up the customer record for sarah.kim@example.com
Searching the WooCommerce customers endpoint...
Tell the agent to refund an order in plain language. It finds the order via the REST API, issues a full or partial refund, restocks the items, and emails the customer — all before you've finished typing your next message.
Refund order #2887 — customer says the teapot arrived cracked. Full refund on the teapot line only.
Looking up order #2887...
Every evening the agent pulls the day's orders, revenue, refunds, and top products from the WooCommerce Reports API and delivers a clean summary comparing today to the same weekday last week.
Pulling /wp-json/wc/v3/reports for April 12...
When the Cart Abandonment plugin fires a webhook, the agent waits 30 minutes, looks up the customer's phone number, and sends a friendly WhatsApp nudge with a 10% coupon to win the sale back.
Abandoned cart detected for Priya R. Scheduling a 30-minute delay before outreach so I don't spam in-flight checkouts.
Run your entire Shopify store from WhatsApp with an AI agent
Run your Stripe account from WhatsApp — payments, refunds, and MRR at a glance
Manage PayPal payments, refunds, payouts, and disputes from WhatsApp
Run Mailchimp campaigns from WhatsApp — send alerts, reports, and A/B results in one thread
Run your Amazon Seller Central account from WhatsApp — orders, FBA, reviews, and margins
Manage your BigCommerce store from WhatsApp — orders, catalog, inventory, and dashboards
Spin up an AI agent in under 2 minutes, plug in your WooCommerce credentials, and start running your workflows from WhatsApp.