Real-Time WooCommerce Order Alerts on WhatsApp
Every new WooCommerce order fires a webhook to the agent. It parses the line items, customer, and total, then posts a formatted summary to your team's WhatsApp group before the confirmation email even lands.
Conversation example
New WooCommerce order just came in. Parsing the payload...
Order #2914 Customer: David Chen (david.chen@example.com) Items: - Organic Green Tea 500g × 2 — $38.00 - Ceramic Teapot — $45.00 Subtotal: $83.00 Shipping (USPS Priority): $7.50 Tax: $6.89 Total: $97.39 USD Payment: Stripe (paid) Ship to: Austin, TX 78704 Posted to #orders WhatsApp group.
More WooCommerce use cases
WooCommerce Low-Stock Alerts via Cron
A morning cron job queries the WooCommerce Products API, compares every SKU to its reorder threshold, and posts a low-stock report to your operations group so nothing goes out of stock unnoticed.
WooCommerce Customer Lookup from WhatsApp
Ask the agent for any customer by email, name, or phone. It queries the WooCommerce Customers and Orders endpoints and returns lifetime value, order history, and notes so you can answer support questions instantly.
Process WooCommerce Refunds from a WhatsApp Message
Tell the agent to refund an order in plain language. It finds the order via the REST API, issues a full or partial refund, restocks the items, and emails the customer — all before you've finished typing your next message.
Daily WooCommerce Sales Report via WhatsApp
Every evening the agent pulls the day's orders, revenue, refunds, and top products from the WooCommerce Reports API and delivers a clean summary comparing today to the same weekday last week.
WooCommerce Abandoned Cart Recovery on WhatsApp
When the Cart Abandonment plugin fires a webhook, the agent waits 30 minutes, looks up the customer's phone number, and sends a friendly WhatsApp nudge with a 10% coupon to win the sale back.
Deploy this in minutes
Create a LunoGen agent, connect WooCommerce, and start running this workflow from WhatsApp today.