Bounce & Spam Complaint Alerts on WhatsApp
The agent listens to your SendGrid Event Webhook for bounces and spam complaints. When volume spikes above normal, you get a WhatsApp alert with the likely cause and recommended fix.
Conversation example
Bounce rate just spiked 21x above baseline. Investigating...
Deliverability Alert — Bounce Spike Window: last 5 minutes Bounces: 84 (baseline 4/5min) Blocks: 12 Pattern: 92% of bounces are from @xyzcorp.com recipients. Likely cause: a single import or segment targeted xyzcorp addresses that were already on their internal blocklist. Looks like a 'Relay access denied' SMTP code. Recommendations: 1. Pause any active send that's targeting xyzcorp addresses. 2. Add xyzcorp.com to a temporary exclusion list in LunoGen. 3. Check if this is a legitimate customer segment — if so, the contact at xyzcorp IT needs to whitelist your domain. Reply 'pause the April Digest' to stop the send in progress.
More SendGrid use cases
Daily SendGrid Delivery Stats on WhatsApp
Every morning the agent pulls yesterday's SendGrid stats — sends, delivery rate, bounces, opens, clicks — and delivers a clean summary with trend vs 7-day average.
Send Transactional Email from WhatsApp
Send a one-off email through SendGrid by messaging the agent. Perfect for manual support replies, password resets, or a quick invoice send when you don't want to open a client.
Suppression List Management from Chat
Ask the agent to add or remove addresses from your SendGrid suppression lists. Perfect for handling 'please unsubscribe me' requests from customer support.
Weekly Deliverability Report
Every Monday the agent pulls a deliverability report grouped by sending IP, domain, and category. It flags any metric drifting outside healthy ranges and suggests fixes.
IP Warmup Progress Tracking
The agent tracks your dedicated IP warmup plan, compares daily send volume against the target ramp, and alerts you if you're pacing too fast (or too slow).
Deploy this in minutes
Create a LunoGen agent, connect SendGrid, and start running this workflow from WhatsApp today.