Send Transactional Email from WhatsApp
Send a one-off email through SendGrid by messaging the agent. Perfect for manual support replies, password resets, or a quick invoice send when you don't want to open a client.
Conversation example
Send an email to priya@arcadia-soft.com from hello@ourdomain.com — subject 'Your SOC 2 report', body: 'Hi Priya, attaching the SOC 2 Type II report we discussed. Let me know if your security team needs anything else before Friday.' Attach the latest soc2.pdf from memory.
Composing the email and pulling the latest SOC 2 file from memory...
Email ready. From: hello@ourdomain.com To: priya@arcadia-soft.com Subject: Your SOC 2 report Attachment: soc2-type2-2026q1.pdf (1.4 MB) Sending via SendGrid...
Sent. SendGrid message ID: bnd2-8fbc7c2d-9f4a-4b21 - Accepted by gmail.com MX at 2:18 PM - Delivered: ✓ - Category tag: 'manual-transactional' I'll ping you on WhatsApp when Priya opens the email or clicks the attachment.
More SendGrid use cases
Bounce & Spam Complaint Alerts on WhatsApp
The agent listens to your SendGrid Event Webhook for bounces and spam complaints. When volume spikes above normal, you get a WhatsApp alert with the likely cause and recommended fix.
Daily SendGrid Delivery Stats on WhatsApp
Every morning the agent pulls yesterday's SendGrid stats — sends, delivery rate, bounces, opens, clicks — and delivers a clean summary with trend vs 7-day average.
Suppression List Management from Chat
Ask the agent to add or remove addresses from your SendGrid suppression lists. Perfect for handling 'please unsubscribe me' requests from customer support.
Weekly Deliverability Report
Every Monday the agent pulls a deliverability report grouped by sending IP, domain, and category. It flags any metric drifting outside healthy ranges and suggests fixes.
IP Warmup Progress Tracking
The agent tracks your dedicated IP warmup plan, compares daily send volume against the target ramp, and alerts you if you're pacing too fast (or too slow).
Deploy this in minutes
Create a LunoGen agent, connect SendGrid, and start running this workflow from WhatsApp today.