Run SendGrid from WhatsApp — deliverability alerts, transactional sends, and IP warmup in one thread
SendGrid (part of Twilio) is one of the most trusted email infrastructure platforms, sending over 100 billion emails a month for developers and marketers. The LunoGen SendGrid integration connects your AI agent to the SendGrid Web API v3 so it can send mail, watch deliverability metrics, manage suppressions, and track IP reputation — all from WhatsApp messages, inbound Event Webhooks, or scheduled cron jobs.
Deliverability is invisible until it breaks — then it costs real money. SendGrid exposes dozens of metrics, but nobody checks them daily. With an AI agent on WhatsApp, you get real-time bounce and complaint alerts, daily delivery stats, and IP reputation updates. You can also send transactional emails on the fly — support replies, manual invoices, password resets — just by messaging the agent.
In SendGrid, go to Settings → API Keys → Create API Key. Grant Full Access or restricted scopes for Mail Send, Stats, Suppressions, and Webhooks.
Copy the SG. prefixed key. It's only displayed once — store it somewhere safe.
In LunoGen → Credentials → New → SendGrid. Paste the API key and your verified sender identity (e.g. hello@yourdomain.com).
In SendGrid → Settings → Mail Settings → Event Webhook. Enter your LunoGen webhook URL and enable events: delivered, bounced, dropped, spamreport, open, click.
The agent listens to your SendGrid Event Webhook for bounces and spam complaints. When volume spikes above normal, you get a WhatsApp alert with the likely cause and recommended fix.
Bounce rate just spiked 21x above baseline. Investigating...
Every morning the agent pulls yesterday's SendGrid stats — sends, delivery rate, bounces, opens, clicks — and delivers a clean summary with trend vs 7-day average.
Pulling yesterday's SendGrid stats...
Send a one-off email through SendGrid by messaging the agent. Perfect for manual support replies, password resets, or a quick invoice send when you don't want to open a client.
Send an email to priya@arcadia-soft.com from hello@ourdomain.com — subject 'Your SOC 2 report', body: 'Hi Priya, attaching the SOC 2 Type II report we discussed. Let me know if your security team needs anything else before Friday.' Attach the latest soc2.pdf from memory.
Composing the email and pulling the latest SOC 2 file from memory...
Ask the agent to add or remove addresses from your SendGrid suppression lists. Perfect for handling 'please unsubscribe me' requests from customer support.
Customer complained they're still getting emails — please add tomasz@example.com to the global unsubscribe list
Checking SendGrid for tomasz@example.com across all suppression groups...
Every Monday the agent pulls a deliverability report grouped by sending IP, domain, and category. It flags any metric drifting outside healthy ranges and suggests fixes.
Pulling IP- and domain-level stats from SendGrid...
The agent tracks your dedicated IP warmup plan, compares daily send volume against the target ramp, and alerts you if you're pacing too fast (or too slow).
Pulling IP 198.21.12.6 stats from SendGrid...
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Spin up an AI agent in under 2 minutes, plug in your SendGrid credentials, and start running your workflows from WhatsApp.