SendGrid

Stable

Run SendGrid from WhatsApp — deliverability alerts, transactional sends, and IP warmup in one thread

Marketing

What is SendGrid?

SendGrid (part of Twilio) is one of the most trusted email infrastructure platforms, sending over 100 billion emails a month for developers and marketers. The LunoGen SendGrid integration connects your AI agent to the SendGrid Web API v3 so it can send mail, watch deliverability metrics, manage suppressions, and track IP reputation — all from WhatsApp messages, inbound Event Webhooks, or scheduled cron jobs.

Why connect SendGrid?

Deliverability is invisible until it breaks — then it costs real money. SendGrid exposes dozens of metrics, but nobody checks them daily. With an AI agent on WhatsApp, you get real-time bounce and complaint alerts, daily delivery stats, and IP reputation updates. You can also send transactional emails on the fly — support replies, manual invoices, password resets — just by messaging the agent.

What you can do

  • Real-time bounce and spam complaint alerts via Event Webhook
  • Daily delivery stats with rate, bounces, opens, and clicks
  • Send transactional email from a WhatsApp message
  • Deliverability reports grouped by IP and domain
  • Suppression list management (bounces, blocks, spam)
  • IP warmup progress tracking against target volume
  • Domain authentication health checks (SPF, DKIM, DMARC)
  • Top failure reasons and recommended fixes
  • Category-based send volume monitoring
  • Webhook handling for every delivery event

Setup

Requirements

  • A SendGrid account (Free, Essentials, Pro, or Premier)
  • Admin access to create API keys
  • A LunoGen account with at least the Pro plan
  1. 1

    Create a SendGrid API key

    In SendGrid, go to Settings → API Keys → Create API Key. Grant Full Access or restricted scopes for Mail Send, Stats, Suppressions, and Webhooks.

  2. 2

    Copy the API key

    Copy the SG. prefixed key. It's only displayed once — store it somewhere safe.

  3. 3

    Connect in LunoGen

    In LunoGen → Credentials → New → SendGrid. Paste the API key and your verified sender identity (e.g. hello@yourdomain.com).

  4. 4

    Enable the Event Webhook

    In SendGrid → Settings → Mail Settings → Event Webhook. Enter your LunoGen webhook URL and enable events: delivered, bounced, dropped, spamreport, open, click.

SendGrid use cases

6 total

Send Transactional Email from WhatsApp

Send a one-off email through SendGrid by messaging the agent. Perfect for manual support replies, password resets, or a quick invoice send when you don't want to open a client.

WhatsApp DMtransactionalsendmanual

Send an email to priya@arcadia-soft.com from hello@ourdomain.com — subject 'Your SOC 2 report', body: 'Hi Priya, attaching the SOC 2 Type II report we discussed. Let me know if your security team needs anything else before Friday.' Attach the latest soc2.pdf from memory.

memory_recall

Composing the email and pulling the latest SOC 2 file from memory...

See full conversation

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Ready to connect SendGrid?

Spin up an AI agent in under 2 minutes, plug in your SendGrid credentials, and start running your workflows from WhatsApp.