Auto-Create a Slack Channel for Every New Customer
When a new deal closes in your CRM, the agent creates a private Slack channel, invites the right people, posts the customer brief, and pins the kickoff checklist.
Conversation example
New customer just closed — Northwind Labs. Spinning up their Slack channel now.
Channel created: #cust-northwind-labs - Type: Private - Invited: @sales-owner, @csm-lead, @onboarding-eng, @support-triage - Topic: 'Northwind Labs — $48k ARR — CSM: Priya' - Pinned: Kickoff checklist + signed MSA from HubSpot - Posted: Customer brief (industry, stack, timezone, champion) Also DM'd Priya on WhatsApp so she can book the kickoff call. Welcome Northwind!
More Slack use cases
Cross-Post WhatsApp Conversations to Slack Channels
When a customer messages you on WhatsApp, the agent forwards a cleaned-up copy to the right Slack channel with attachments, context, and a threaded summary — no more screenshots.
Summarize Long Slack Threads on Demand
Send the agent a Slack thread link on WhatsApp and it returns a concise summary with the decision, action items, and who said what — without having to scroll through 80 replies.
Daily Slack Activity Digest on WhatsApp
Every evening the agent scans your key Slack channels, finds what you missed, and delivers a 90-second briefing on WhatsApp — top threads, your mentions, and unanswered questions.
Live WhatsApp ↔ Slack Translation Bridge
Your distributed team has half the folks on WhatsApp and half on Slack. The agent bridges a WhatsApp group with a Slack channel, translating and relaying messages both ways in real time.
Route Slack On-Call Alerts to WhatsApp
When a Sentry or PagerDuty alert fires in a Slack channel, the agent identifies the on-call engineer, pings them on WhatsApp with the alert details, and tracks acknowledgement.
Deploy this in minutes
Create a LunoGen agent, connect Slack, and start running this workflow from WhatsApp today.