Route Slack On-Call Alerts to WhatsApp
When a Sentry or PagerDuty alert fires in a Slack channel, the agent identifies the on-call engineer, pings them on WhatsApp with the alert details, and tracks acknowledgement.
Conversation example
High-severity Sentry alert in #alerts. Checking on-call rotation...
Primary on-call: @devi (India, 11:42 PM local) Sending WhatsApp DM now with: - Sentry issue link - Error rate graph (last 30 min) - Stack trace snippet (top frame: PaymentService.validate) - Acknowledge button Devi acknowledged in 2 min 14 sec. She's investigating — posted 'picking up, deploying rollback to test' back to #alerts. I'll watch for resolution or escalate to secondary if no update in 15 min.
More Slack use cases
Cross-Post WhatsApp Conversations to Slack Channels
When a customer messages you on WhatsApp, the agent forwards a cleaned-up copy to the right Slack channel with attachments, context, and a threaded summary — no more screenshots.
Summarize Long Slack Threads on Demand
Send the agent a Slack thread link on WhatsApp and it returns a concise summary with the decision, action items, and who said what — without having to scroll through 80 replies.
Auto-Create a Slack Channel for Every New Customer
When a new deal closes in your CRM, the agent creates a private Slack channel, invites the right people, posts the customer brief, and pins the kickoff checklist.
Daily Slack Activity Digest on WhatsApp
Every evening the agent scans your key Slack channels, finds what you missed, and delivers a 90-second briefing on WhatsApp — top threads, your mentions, and unanswered questions.
Live WhatsApp ↔ Slack Translation Bridge
Your distributed team has half the folks on WhatsApp and half on Slack. The agent bridges a WhatsApp group with a Slack channel, translating and relaying messages both ways in real time.
Deploy this in minutes
Create a LunoGen agent, connect Slack, and start running this workflow from WhatsApp today.