Cross-Post WhatsApp Conversations to Slack Channels
When a customer messages you on WhatsApp, the agent forwards a cleaned-up copy to the right Slack channel with attachments, context, and a threaded summary — no more screenshots.
Conversation example
Forward this conversation with Acme Corp to #acme-account on Slack
Grabbing the last 12 messages with Acme and cleaning them up for Slack...
Posted to #acme-account as a new thread: Title: 'WhatsApp chat with Priya (Acme) — April 12' Thread replies: 12 messages imported Attachments: 2 screenshots uploaded to Slack Tagged @sales-lead in the root message so they see it. Anything else you want me to add to the thread?
More Slack use cases
Summarize Long Slack Threads on Demand
Send the agent a Slack thread link on WhatsApp and it returns a concise summary with the decision, action items, and who said what — without having to scroll through 80 replies.
Auto-Create a Slack Channel for Every New Customer
When a new deal closes in your CRM, the agent creates a private Slack channel, invites the right people, posts the customer brief, and pins the kickoff checklist.
Daily Slack Activity Digest on WhatsApp
Every evening the agent scans your key Slack channels, finds what you missed, and delivers a 90-second briefing on WhatsApp — top threads, your mentions, and unanswered questions.
Live WhatsApp ↔ Slack Translation Bridge
Your distributed team has half the folks on WhatsApp and half on Slack. The agent bridges a WhatsApp group with a Slack channel, translating and relaying messages both ways in real time.
Route Slack On-Call Alerts to WhatsApp
When a Sentry or PagerDuty alert fires in a Slack channel, the agent identifies the on-call engineer, pings them on WhatsApp with the alert details, and tracks acknowledgement.
Deploy this in minutes
Create a LunoGen agent, connect Slack, and start running this workflow from WhatsApp today.