Update the BigCommerce Catalog from WhatsApp
Merchandisers can update product titles, prices, descriptions, and variants with a single WhatsApp message. The agent calls the V3 Catalog API, applies the change, and confirms with the resulting product URL.
Conversation example
On the Industrial Label Printer, drop the price from $1,249 to $1,179 for the next 7 days and add 'Spring sale — limited time' to the top of the description.
Fetching the product via /v3/catalog/products?name=Industrial+Label+Printer to grab the ID and current state...
Found product ID 4821. Applying the update and scheduling a revert for April 19...
Catalog updated. - Product: Industrial Label Printer (ID 4821) - Price: $1,249.00 → $1,179.00 - Compare-at: $1,249.00 (strike-through for sale display) - Description: prepended with 'Spring sale — limited time' - Revert scheduled: April 19, 9:00 AM via cron Live URL: mystore.com/industrial-label-printer/ Want me to also post the sale announcement to your marketing WhatsApp broadcast?
More BigCommerce use cases
BigCommerce Order Webhook Alerts on WhatsApp
The agent subscribes to store/order/created and store/order/statusUpdated webhooks. When either fires, it hydrates the order via the V2 Orders API and posts a formatted summary to your ops WhatsApp group.
BigCommerce Multi-Location Inventory Sync
A scheduled job reconciles inventory across your warehouse, retail store, and Amazon feed using the BigCommerce Inventory API, then reports any SKU with a drift of more than 5 units.
BigCommerce Customer Segmentation Pulls
Ask the agent to pull any customer segment — VIPs, lapsed, new B2B — and it queries the Customers and Orders endpoints, builds the list, and drops a CSV into your WhatsApp DM.
BigCommerce Sales Dashboard via WhatsApp
Every morning at 9 AM the agent compiles yesterday's revenue, orders, refunds, and channel mix from the BigCommerce Analytics API and delivers it with a side-by-side comparison to the prior 7-day average.
BigCommerce Abandoned Cart Recovery on WhatsApp
When a logged-in shopper abandons a cart, the agent waits 45 minutes, pulls the cart contents via the Carts API, and sends a personal WhatsApp message with a resume-cart link.
Deploy this in minutes
Create a LunoGen agent, connect BigCommerce, and start running this workflow from WhatsApp today.