BigCommerce Customer Segmentation Pulls
Ask the agent to pull any customer segment — VIPs, lapsed, new B2B — and it queries the Customers and Orders endpoints, builds the list, and drops a CSV into your WhatsApp DM.
Conversation example
Pull every B2B customer who has spent over $5k in the last 90 days but hasn't ordered in the last 30. I want to run a win-back.
Running the query against /v3/customers with a join on orders...
Segment built. Matched 23 customers. Aggregate stats: - Combined 90-day revenue: $287,440 - Avg days since last order: 47 - Top lapsed account: Atwood Logistics — $38,900 / 54 days Sent the CSV to this chat (segment-b2b-winback-2026-04-12.csv). Want me to draft the win-back email copy and queue it up in Klaviyo?
More BigCommerce use cases
BigCommerce Order Webhook Alerts on WhatsApp
The agent subscribes to store/order/created and store/order/statusUpdated webhooks. When either fires, it hydrates the order via the V2 Orders API and posts a formatted summary to your ops WhatsApp group.
BigCommerce Multi-Location Inventory Sync
A scheduled job reconciles inventory across your warehouse, retail store, and Amazon feed using the BigCommerce Inventory API, then reports any SKU with a drift of more than 5 units.
BigCommerce Sales Dashboard via WhatsApp
Every morning at 9 AM the agent compiles yesterday's revenue, orders, refunds, and channel mix from the BigCommerce Analytics API and delivers it with a side-by-side comparison to the prior 7-day average.
Update the BigCommerce Catalog from WhatsApp
Merchandisers can update product titles, prices, descriptions, and variants with a single WhatsApp message. The agent calls the V3 Catalog API, applies the change, and confirms with the resulting product URL.
BigCommerce Abandoned Cart Recovery on WhatsApp
When a logged-in shopper abandons a cart, the agent waits 45 minutes, pulls the cart contents via the Carts API, and sends a personal WhatsApp message with a resume-cart link.
Deploy this in minutes
Create a LunoGen agent, connect BigCommerce, and start running this workflow from WhatsApp today.