BigCommerce Order Webhook Alerts on WhatsApp

The agent subscribes to store/order/created and store/order/statusUpdated webhooks. When either fires, it hydrates the order via the V2 Orders API and posts a formatted summary to your ops WhatsApp group.

Webhook + WhatsApp Groupwebhookordersnotifications

Conversation example

Webhook received: store/order/created — order 18422
http_request → BigCommerce API

BigCommerce order webhook fired. Hydrating via /v2/orders/18422 and its products endpoint...

whatsapp_web_send

Order #18422 Customer: Rachel Ford (rachel.ford@example.com, B2B — Gold tier) Items: - Industrial Label Printer × 1 — $1,249.00 - Thermal Label Roll (12-pack) × 4 — $196.00 Subtotal: $1,445.00 Shipping (FedEx Ground): $24.50 Tax: $113.76 Total: $1,583.26 USD Channel: B2B Storefront Payment: Braintree (authorized) Ship to: Cleveland, OH 44114 Posted to #bc-orders WhatsApp group.

More BigCommerce use cases

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